Every completed order triggers a receipt email with an attached invoice PDF. This happens automatically – there’s nothing to enable. Stripe’s own email receipts are turned off, so customers receive a single branded email from your foundry rather than two separate receipts. You can re-send a receipt manually from the order detail page in the admin.
Configuration
The content of receipts and invoices is configured under Settings → Receipts – the invoice title, which company fields are included (phone, address), receipt and invoice memos, and the invoice PDF font size. The business details those settings pull from (legal name, address, VAT number, etc.) live under Settings → Company.
You can’t restyle the templates themselves, but two settings shape how they look:
- Logo – the Logo you upload under Settings → Branding is rendered at the top of the invoice PDF and inside the receipt email.
- Fonts – the body of the invoice PDF is set in your UI font and bold text in UI font (bold), both from Settings → Branding. Different fonts render at different visual sizes at the same point size, so the Invoice font size setting on the Receipts tab lets you scale your UI font up or down for the invoice context – useful if it’s running large enough to push orders onto an extra page, or small enough to feel cramped.
Who it’s sent from
- Sender name – your Foundry name from Settings → Branding.
- Sending address – your authenticated address once you’ve set up your email domain. Until then, receipts send from
[email protected]with “ via Fontdue” appended to the sender name. - Reply-to – when receipts send from
[email protected], replies are routed to your Company contact email so customers can still reach you. Once you’ve authenticated your own domain, replies go to your sending address directly.
Stripe invoices
Separately from Fontdue’s invoice PDFs, Stripe can also generate its own post-payment invoice as a parallel record on each charge. This is off by default, controlled by the Generate Stripe invoices toggle under Settings → Tax.
Most foundries don’t need it. The main reason to turn it on is e-invoicing through Stripe apps like Billit, which depend on a Stripe-side invoice to operate – increasingly relevant for EU compliance. Stripe charges a small additional fee per post-payment invoice, so leave it off unless you have a specific need.
When it’s on, both invoice records exist side-by-side: Fontdue’s PDF still goes to the customer in the receipt email; Stripe’s invoice lives on the charge inside your Stripe dashboard.